About us.
Our Head Office is on the same site as our pottery and is home to a number of functions, including Production Management & Support, Engineering, Supply Chain, Marketing, Design IT, Finance and HR.
If you would like to become part of the Denby team please send your CV, along with a covering letter or email, stating your salary expectations and the position you are applying for to recruitment@denby.co.uk
Read our interview top tips
If you would like to become part of the Denby team please send your CV, along with a covering letter or email, stating your salary expectations and the position you are applying for to recruitment@denby.co.uk
Benefits:
Positions in these areas offer the following benefits:
- Hybrid working is available for a large number of roles, although not suitable for all
- Competitive Salaries
- 33 days holiday for full time employees, with service days accruing after five years’ service
- Employers pension scheme with employer contributions
- Generous Company Sick Pay Scheme
- Employee Assistance Programme
- Great employee discount
- Free on-site parking and employee canteen
Current Vacancies:
Experience Supervisor (Craft Studio) – 32.5 Hours Per Week split over 5 days
To assist the manager in achieving sales targets and key performance indicators
(KPIs) through supporting, leading, and inspiring the team to maintain standards,
deliver excellence in customer service. Be an ambassador for the Denby experiences at the DPV.
Job Duties
• Drive sales and ensure team performance meets or exceeds budget targets.
• Deliver high standards of customer service and housekeeping (H&S and presentation).
• Manage daily staffing needs, including rotas, sickness, and team support.
• Deputise for the manager during absences, overseeing all store operations.
• Lead and support craft studio operations, including developing new activities and workshops to
increase revenue.
• Assist with and lead museum/factory tours and learning experiences as needed.
• Support the online booking system (Digiticket) and ensure accurate administration.
• Ensure adherence to all policies, procedures, and security protocols.
• Collaborate effectively with other teams across Denby Pottery Village.
• Receive and accurately check stock deliveries.
• Promote and upsell other Denby Pottery Village offers.
• Remain flexible for late-night events.
• Learn clay processes to support activity delivery.
The Candidate
• Good inter-personal skills
• Supervisory ability
• Professional attitude
• Good time management and prioritising
• Strong customer service skills
• PC literate
• Can do” and hands-on attitude
Denby Benefits:
• 33 days holiday, plus service days after 5 years continuous service
• Generous Company Sick Pay Scheme and Employee Assistance Programme
• Private Company Pension Scheme
• Generous Staff Discount and Christmas Vouchers to spend in Denby stores.
(KPIs) through supporting, leading, and inspiring the team to maintain standards,
deliver excellence in customer service. Be an ambassador for the Denby experiences at the DPV.
Job Duties
• Drive sales and ensure team performance meets or exceeds budget targets.
• Deliver high standards of customer service and housekeeping (H&S and presentation).
• Manage daily staffing needs, including rotas, sickness, and team support.
• Deputise for the manager during absences, overseeing all store operations.
• Lead and support craft studio operations, including developing new activities and workshops to
increase revenue.
• Assist with and lead museum/factory tours and learning experiences as needed.
• Support the online booking system (Digiticket) and ensure accurate administration.
• Ensure adherence to all policies, procedures, and security protocols.
• Collaborate effectively with other teams across Denby Pottery Village.
• Receive and accurately check stock deliveries.
• Promote and upsell other Denby Pottery Village offers.
• Remain flexible for late-night events.
• Learn clay processes to support activity delivery.
The Candidate
• Good inter-personal skills
• Supervisory ability
• Professional attitude
• Good time management and prioritising
• Strong customer service skills
• PC literate
• Can do” and hands-on attitude
Denby Benefits:
• 33 days holiday, plus service days after 5 years continuous service
• Generous Company Sick Pay Scheme and Employee Assistance Programme
• Private Company Pension Scheme
• Generous Staff Discount and Christmas Vouchers to spend in Denby stores.